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If you're utilizing the Call Tags feature, you'll find the Calls by Tag report very helpful to see an overall summary report of your calls by tag and be able to spot trends with the charts.
To access this report, click Reports in the navigation bar. Once in the Reports section, you'll see the Calls by Tag link in the left sidebar.
Sometimes it's useful to visualize data with a different chart type to for it to provide more value. There are three different chart types available:
In many cases it might be useful to change the date range for the data you want to see. For example, you might want to see calls over the last 6 months or the last year. Use the date range tool just above the chart as needed.