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Voicemail Step
Use the Voicemail Step to allow the caller to leave a voicemail if no one answers the call.
The voicemail step supports two types of greetings as well as transcriptions.
- Text to Speech - Converted text to speech audio to "say" your message to the caller.
- Audio - Play an uploaded audio file to the caller. MP3 and Wav audio files supported.
Note A "beep" will be played to the caller after your greeting to indicate to the caller to leave their message.
- Voicemail Text Greeting
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Example voicemail greeting text that will be spoken to the caller before they leave a message.
- Voicemail Audio Greeting
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Example voicemail greeting audio that will be played to the caller before they leave a message.
- Voicemail Transcription
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To enable transcriptions for Voicemails, select the option on the voicemail step. When enabled, all voicemails will include a text transcription of the voicemail audio.
