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Greeting Step

Use a Greeting Step to play a message to the caller.

The greeting step is most useful as the first step in a flow to play a message to the caller before continuing to dial. Greetings support two types of greetings:

  • Text to Speech - Converted text to speech audio to "say" your message to the caller.
  • Audio - Play an uploaded audio file to the caller. MP3 and Wav audio files supported.
Greeting - Text to Speech

Example greeting text that will be spoken to the caller to inform them about call recording.

Greeting - Audio

Example greeting audio that will be played to the caller.