Messages Overview

In this article we'll go over the main features of our SMS Messaging features and how to send and receive SMS Messages with your tracking numbers.

Important SMS Messages are grouped into "Conversation" threads between your tracking number and the recipient similar to a phone groups your SMS messages together into conversation thread.

All Messages

To view SMS Messages, navigate to the "Messages" tab where you'll find a history of all messages and SMS conversations. By default, the list is sorted by "Last Updated", and it also shows unread message counts helping you stay on top of your ongoing SMS conversations.

Conversation Details

You can view and respond to messages in a familiar chat like interface where you can see your entire conversation history of previous messages you've sent to the recipient.