If you haven't found an answer to your question, don't hesitate to get in touch with us and we'll see what we can do to help.
In order to combat abuse, all new accounts will go through a review process before they are allowed to setup tracking numbers. The review process will help ensure fair use of the system and continued quality of service.
If your account is pending review and you'd like to speed up the review process, reach out to our support team who will gladly assist you.